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Responsible Gaming

Safe and Balanced Gambling Habits

Gambling is meant to be a form of entertainment, not a way to make money. To maintain safe and balanced habits, consider the following:

  • Set realistic goals for your gambling sessions.
  • Establish a budget for each session or over a specific period.
  • Be mindful of your bankroll's limits.

Budget and Bankroll Management

Effective management involves:

  1. Knowing Your Limits: Set deposit limits to prevent overspending, such as limiting deposits per week or setting a maximum amount you're willing to lose in a session.
  2. Sticking to Your Budget: Avoid exceeding your allocated budget for sessions or time spent gaming.

Reality Checks and Time Reminders

To help maintain control:

  • Activate reality checks which alert you after a set period of inactive play, reminding you about the time spent on the platform.
  • Use automated time reminders that block access during certain hours to prevent excessive use.

Cooling-Off Periods and Self-Exclusion Tools

When seeking support or taking a break:

  1. Cooling-off periods: Activate temporary suspensions from gaming for specified intervals, such as a few days to several months.
  2. Self-exclusion tools: Completely block access to the platform for extended periods if necessary.

Account Verification and Age Restrictions

Ensure responsible practices are in place:

  • Verify player age and identity through rigorous account verification procedures.
  • Implement strict rules regarding the minimum age allowed to gamble on-site.

Protection of Vulnerable Players

Supportive measures include:

  1. Identification of vulnerable players: Utilize advanced profiling tools or self-reported vulnerability data to target at-risk users with tailored support resources.
  2. Protection features and limitations: Limit betting amounts, implement cooling-off periods, or restrict access during sensitive hours.

Warning Signs of Problematic Gambling

Recognise the following behaviors:

  1. Increased gambling frequency
  2. Reduced interest in other activities
  3. Using credit cards or loans to finance gaming habits

Support Organisations and Professional Help Resources

Offer links to various organizations for assistance, including GamCare, GambleAware, and similar problem-gambling support groups.

Safer Gambling Practices During Specific Activities

  • Be cautious of slot games' rapid pace and constant rewards
  • Avoid excessive live casino stakes or prolonged participation in sportsbook activities